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FAQ
How do I book a property?
To reserve a property, go to the property where you intend to stay then choose your preferred dates and proceed by either making an immediate booking or sending an inquiry. If you have any additional questions regarding your stay, submit an inquiry, and we will provide a response within 24 hours.
What information do I need to provide during the booking process?
To facilitate the processing of your payment information, we require the following details:
- Full Name
- Email Address
- Phone Number
- Address
Please be assured that all payment information is handled securely by our payment processor to ensure the confidentiality and safety of your data.
What forms of payment do you accept?
We welcome the following payment methods for your convenience:
- MasterCard
- Visa
- American Express
- Discover
- JCB
What is your cancellation policy?
You can cancel up until 90 days before your reservation and receive 100% refund.